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Video surveillance has gotten very high tech and I have always been interested in the technology. I recently ran across a cool video surveillance software package. After watching the online demo of the Digital Witness software, I was amazed at how advanced their service is for a low monthly subscription price. I am not a fan of having big brother watching over me, but businesses can attain great savings in various ways by utilizing the technology which in my eyes warrants the use of video surveillance in businesses.

The system by Digital Witness uses DVR’s linked to video surveillance cameras to archive video for very easy anlaysis at any time from anywhere. The video is stored on the Digital Witness server for easy viewing on the Internet any. The most popular application for this service is to restaurants and bars but it is very valuable in any retail or business environment. If you have a customer try to dispute a charge you can easily call up that transaction and you have the video proof of each movement for that specific customer. The benefits of a system like this are limitless.

According to a 1999 study done by the National Restaurant Association, employee theft averages $218 per person each year. Worse yet, security experts call that estimate conservative. According to the Association of Certified Fraud Examiners, occupational fraud costs the average business $4,500 per employee annually. The total national loss to occupational fraud is over $400 billion, and the restaurant industry claims over 9.5 percent of the total.

Digital Witness has developed its own proprietary software that allows you to view live video, recorded video, even video tied to your point of sale system. It also can develop customized, easy-to-read reports that provide the information you need to run your business better. Their interface is easy to use and allows you to retrieve video by camera, time, activity, and many other variables and can be viewed online anytime.

I highly recommend that owners of any restaurant, bar or retail store look into digital video surveillance and video management. This can help decrease loss, recapture revenue, improve customer service, improve training and productivity, improve customer service and ultimately improve your bottom line.
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